Contact Us
If you need to contact us, please call the TWIC Program Help Desk: 1-866-DHS-TWIC (1-866-347-8942)
If you prefer to email the TWIC Help Desk regarding any questions about the TWIC program or your TWIC card status, after checking online, you can email the Help Desk directly at twic.helpdesk@lmbps.com. Please include your full name that was used at enrollment, date of birth, and application ID to allow for timely processing of your request.
The hours of operation of the Help Desk are Monday through Friday from 8:00 A.M. until 7:00 P.M. Eastern Time.